Welcome to Paanchajanya Jewels! We are committed to delivering your orders with utmost care and ensuring your shopping experience is smooth and satisfactory. Please review our shipping policy below for detailed information about order processing, delivery timelines, and associated terms.
Order Processing
All orders are processed within 2-3 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
You will receive an email confirmation with your order details and tracking information once your order has been shipped.
Shipping Charges
Domestic Shipping: We offer free shipping for orders above ₹[Specify Amount]. A nominal shipping fee of ₹[Specify Amount] applies to orders below this amount.
International Shipping: Shipping charges for international deliveries will be calculated at checkout based on the destination and package weight.
Delivery Timelines
Domestic Deliveries: Orders are typically delivered within 5-7 business days of shipping.
International Deliveries: Orders may take 10-15 business days, depending on the destination and customs clearance.
Please note that delivery timelines may vary during peak seasons or due to unforeseen circumstances like weather delays or courier service disruptions.
Order Tracking
You can track your order status using the tracking link provided in your shipping confirmation email. If you face any issues, feel free to contact our customer support team.
Customs and Duties (For International Orders)
International shipments may be subject to customs duties, taxes, or import fees levied by the destination country. These charges are the responsibility of the customer.
We recommend checking with your local customs office for more information on applicable fees.
Shipping Restrictions
We currently ship to most pin codes in India and selected international destinations. If your location is not serviceable, our team will contact you with alternate solutions.
We do not ship to PO boxes or military addresses.
Damaged or Lost Shipments
If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery or the expected delivery date.
Provide us with your order details and supporting images (if applicable) so we can assist you promptly.
Contact Us
For any questions or assistance regarding shipping, feel free to reach out to us at:
